Terms of Service

Terms of Service

Welcome to firstforwardllc.online, operated by FirstForward LLC, a limited liability company registered in Wyoming, USA. These Terms of Service ("Terms") govern your use of our website and paid technical support services, including Printer Setup, Wireless Printer Setup and Configuration, Fixing Printer Offline Issues, General Printer Troubleshooting, Drivers Update and Installation, and Product Consulting. By accessing our website or purchasing our services, you accept these Terms in full. If you do not agree, please refrain from using our website or services.

1. Acceptance of Terms

By accessing firstforwardllc.online or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy and Refund Policy. These Terms apply to all users and customers.

2. Description of Services

FirstForward LLC provides independent, paid technical support services to resolve printer-related issues. Services are delivered remotely or via guidance, with fees disclosed upfront. We are not affiliated with printer manufacturers like HP, Canon, or Epson.

3. User Obligations

To use our services, you agree to:

  • Provide accurate information (e.g., printer model, issue details).
  • Cooperate during service delivery (e.g., follow instructions).
  • Pay service fees as agreed, processed via Square.
  • Use services for personal or authorized business purposes only.

4. Payment Terms

Service fees are payable upfront via Square. Failure to pay may result in service cancellation. Refunds are subject to our Refund Policy. All fees are non-refundable except as specified therein.

5. No Warranty

Our services are provided “as is” without warranties, express or implied. We aim to resolve issues but cannot guarantee specific outcomes due to varying user environments. Use our services at your own risk.

6. Limitation of Liability

To the fullest extent permitted by law, FirstForward LLC is not liable for any damages (e.g., data loss, hardware issues) arising from your use of our website or services. Our liability is limited to the amount paid for the service.

7. Third-Party Links

firstforwardllc.online may link to third-party sites (e.g., manufacturer driver pages). We are not responsible for their content, practices, or transactions. Use these links at your discretion.

8. Termination

We may suspend or terminate your access to our website or services if you violate these Terms, fail to pay fees, or engage in fraudulent activity. You may discontinue using our services at any time.

9. Modifications

FirstForward LLC may modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use constitutes acceptance of revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA. Any disputes will be subject to the exclusive jurisdiction of the courts in Sheridan, Wyoming. Users are responsible for complying with local laws.

11. Independent Status

FirstForward LLC is an independent provider of paid technical support services, not affiliated with or endorsed by printer manufacturers like HP, Canon, or Epson. Brand names are used for reference only.

12. Contact Us

For questions about these Terms or our services, contact FirstForward LLC at: